Terms of Service

Welcome to Abdul Hameed Perfumes (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website abdulhameedperfumes.com.
By accessing or purchasing from our website, you agree to these Terms. If you do not agree, please do not use our website.

1. General Information

Business Name: Abdul Hameed Perfumes
Email: abdulhameedperfumes@gmail.com
Phone: 0318 2001633
Address: Office 7, Abdul Latif Building, Lighthouse, Karachi, Pakistan

2. Use of the Website

You must be at least 18 years old to make a purchase or use our services.
You agree not to use this website for any illegal or unauthorized purpose.
You must not transmit any worms, viruses, or malicious code.
We reserve the right to refuse service to anyone, for any reason, at any time.

3. Products and Descriptions

We strive to ensure all product descriptions, images, and pricing are accurate. However, occasional errors may occur.
Product colors and packaging may appear slightly different due to lighting or display settings.
We reserve the right to modify or discontinue any product at any time without notice.

4. Prices and Payment

All prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
We accept online payments, bank transfers, and Cash on Delivery (COD) where available.
Orders are processed once payment is confirmed (except COD).
In case of pricing errors, we reserve the right to cancel or adjust an order with prior notice to the customer.

5. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase.
We may accept or reject your order at our sole discretion.
Order confirmation will be sent via email or SMS once your order is accepted.
We reserve the right to cancel orders due to stock unavailability, payment issues, or suspicious activity.

6. Shipping and Delivery

We deliver across Pakistan via our trusted courier partners.
Delivery times may vary based on location, courier service, and product availability.
Once an order has been dispatched, we are not responsible for delays caused by courier companies.
Delivery charges, if any, will be displayed at checkout.

7. Returns and Exchanges

Perfume and cosmetic products are non-returnable and non-refundable due to hygiene and safety reasons.
Returns are only accepted for incorrect or damaged items delivered.
Claims must be reported within 48 hours of delivery via email or WhatsApp with photographic proof.
Once approved, a replacement or store credit will be issued at our discretion.

8. Promotions and Discounts

Discounts, coupons, and promotional offers are subject to availability and validity dates.
We reserve the right to cancel or modify offers at any time without notice.
Offers cannot be combined unless explicitly stated.

9. Intellectual Property Rights

All content on this website — including images, text, graphics, logos, and product photography — is the property of Abdul Hameed Perfumes and protected under applicable copyright laws.
You may not reproduce, distribute, or exploit any content without our written permission.

10. Third-Party Links

Our website may include links to third-party websites for convenience or reference.
We are not responsible for the content, policies, or practices of those external sites. Access them at your own risk.

11. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
We do not guarantee that our website will be error-free, secure, or continuously available.
You agree to use our services at your own discretion and risk.

12. Indemnification

You agree to indemnify and hold Abdul Hameed Perfumes, its employees, affiliates, and partners harmless from any claims or demands arising out of your breach of these Terms or your violation of any law or third-party rights.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

15. Changes to the Terms

We may update these Terms from time to time. Updates will be posted on this page with the revised date. Your continued use of the website means you accept any changes made.

16. Contact Information

Abdul Hameed Perfumes
Office 7, Abdul Latif Building, Lighthouse, Karachi, Pakistan
Phone: 0318 2001633
Email: abdulhameedperfumes@gmail.com