Frequently Asked Questions (FAQs)

1. What types of perfumes do you offer?
We offer a wide range of original perfumes, attars, body sprays, and fragrance oils for both men and women — from oriental and Arabic scents to modern international fragrances.

2. Are your perfumes original and authentic?
Yes. All perfumes sold by Abdul Hameed Perfumes are 100% genuine and sourced from trusted suppliers. We do not deal in replicas or counterfeit products.

3. How can I place an order?
You can place an order directly on our website abdulhameedperfumes.com by adding your desired products to the cart and proceeding to checkout. You can also contact us on 0318 2001633 for assistance.

4. What payment methods do you accept?
We accept:

• Cash on Delivery (COD) across Pakistan

• Bank transfer or online payment options where available

5. Do you deliver all over Pakistan?
Yes, we deliver nationwide through trusted courier services. Delivery times vary based on your city and order size.

6. How long does delivery take?
Delivery usually takes 2 to 5 working days depending on your location. Remote areas may take slightly longer.

7. Can I return or exchange a perfume?
Due to hygiene and safety reasons, perfumes cannot be returned or exchanged once opened. However, if you receive a wrong, damaged, or leaking product, please contact us within 48 hours for replacement or assistance.

8. How can I track my order?
Once your order is dispatched, you will receive an SMS or email with your tracking number and courier details. You can track it online through the courier’s website.

9. Do you offer discounts or promotions?
Yes! We regularly offer exclusive discounts and limited-time promotions. Follow us on social media or subscribe to our newsletter to stay updated.

10. Can I test perfumes before buying?
Currently, we do not offer sample testing. However, our detailed product descriptions and customer reviews help you choose the right fragrance.

11. How can I contact customer support?
You can reach our support team anytime via:
Email: abdulhameedperfumes@gmail.com
Phone / WhatsApp: 0318 2001633
Office: Office 7, Abdul Latif Building, Lighthouse, Karachi, Pakistan

12. Do you offer wholesale or bulk orders?
Yes, we provide special pricing for bulk and reseller orders. Please contact us directly for more information.

13. What should I do if I received the wrong item?
If you receive the wrong product, please contact us within 48 hours with a photo or video of the received item. We’ll verify and arrange a replacement as soon as possible.

14. Are your attars alcohol-free?
Yes, our attars and fragrance oils are 100% alcohol-free and made from natural essential oils, perfect for long-lasting scent lovers.

15. Do you ship internationally?
Currently, we only deliver within Pakistan, but international shipping options will be available soon.